Yes. The Tease Den is an adults-only store, and you must be at least 18 years old, or the age of majority in your jurisdiction if higher, to place an order.

Yes. We understand that privacy matters when you're shopping for intimate products. Orders are shipped in discreet packaging designed to keep the contents of your purchase private.

Yes! We offer free U.S. shipping on orders over $99. Orders under $99 are charged a $15 shipping fee.

We currently focus on shipping to customers within the United States. Available shipping options and any applicable restrictions will be displayed during checkout.

Delivery times can vary depending on the products in your order, destination and fulfillment location. Once your order has shipped, use the tracking information provided to follow its progress. We ship out all orders within 24-48 hours, with orders on Friday's shipped out the following Monday.

When tracking is available for your shipment, you'll receive tracking information after your order has been processed and shipped. Please allow some time for tracking updates to appear after the carrier receives the package.

If an item becomes unavailable when your order is being fulfilled, the unavailable item will not be shipped and you will be refunded for that item. Any available items in your order will continue to be processed and shipped.

Orders begin processing immediately after they are placed and cannot be changed or cancelled once processing has begun. Please carefully review your products, quantities, shipping information and order details before completing checkout.

For hygiene and safety reasons, we do not accept returns on intimate adult products. All sales are final. If your order arrives damaged, defective or incorrect, please contact us so we can review the issue and assist you.

Please contact us as soon as possible with your order number and details about the issue. We may ask you to provide photos of the product, packaging or damage so we can review the situation and determine the appropriate next step.

Yes. Payments are processed securely through the payment methods available at checkout. The Tease Den does not manually collect or store your complete credit or debit card information.

Have a question about your order, a product or shopping with us? You can reach our customer service team by email at info@theteaseden.com. Please include your order number when contacting us about an existing order so we can assist you more efficiently.

Start with what you're curious about and what kind of experience you're looking for. Consider size, material, features, intensity and whether you'll be using the product solo or with a partner. There's no single “right” choice—comfort, curiosity and personal preference are what matter most.

Always follow the manufacturer's care instructions for your specific product. Cleaning requirements vary depending on the material, design and electronic components. Never submerge an electronic product unless the manufacturer specifically identifies it as waterproof.

It depends on the material of your toy. Water-based lubricants are compatible with many toy materials and are often a versatile choice. Certain silicone-based lubricants may not be suitable for some silicone toys, so always check the manufacturer's instructions for both your toy and lubricant before use.

Check the individual product description or manufacturer's instructions. “Waterproof” and “water-resistant” aren't necessarily the same thing. Unless a product is specifically identified as waterproof, don't fully submerge it in water.

Clean and completely dry your toys before storing them. Keep them in a cool, dry place away from direct sunlight and extreme temperatures. Depending on the material, storing toys separately in individual storage bags or cases can also help protect them.

Check the product's measurements rather than relying only on photos. Pay particular attention to dimensions such as insertable length and width or diameter. If you're new to a particular type of toy, starting with a smaller or beginner-friendly option can make exploring more comfortable.