Returns, Refunds & Exchanges

All Sales Are Final

Due to the intimate and personal nature of the products we sell, all sales are final.

For health, hygiene and safety reasons, The Tease Den does not accept returns or exchanges on adult toys, lingerie, intimate products or personal care products.

This policy helps ensure that products sold by The Tease Den are supplied to customers as new and unused merchandise.

Please carefully review product descriptions, measurements, sizing information, materials and other product details before completing your purchase.

If you have a question about a product before ordering, please contact us at info@theteaseden.com.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective or you receive an incorrect item, please contact us within 48 hours of delivery so we can review the issue.

Email info@theteaseden.com and include:

• Your order number

• Clear photos of the product and packaging

• A brief description of the issue

Once we receive this information, we'll review your claim and determine the appropriate resolution.

Claims may be denied when they do not meet the requirements of our damaged, defective or incorrect-item policy.

Unavailable Items

Occasionally, an item may become unavailable after an order has been placed.

If an item cannot be fulfilled, the unavailable item will not be shipped and you will be refunded for that item. Any remaining available items in your order will continue to be processed.

Order Changes & Cancellations

Orders begin processing shortly after they are placed.

Because orders are transmitted for fulfillment quickly, we cannot guarantee changes or cancellations after an order has been submitted.

Please carefully review your products, quantities, shipping address and order information before completing checkout.

Refund Processing

When a refund is approved, for example, for an item that cannot be fulfilled, the refund will be issued to the original payment method.

Your bank or payment provider may require additional processing time before the refund appears on your account.

Questions?

If you have questions about an order, damaged or defective merchandise, or this policy, please contact:

The Tease Den Customer Support
info@theteaseden.com

Please include your order number when contacting us about an existing purchase so we can assist you more efficiently.